BDD's Front Desk answers every inquiry in under 90 seconds — 24/7, while you're on the job — in your voice, trained on your business. The only calls you miss are the ones that never came.
Every inquiry — phone, web form, text, DM — gets an immediate intelligent response. In your voice. With your qualification criteria. Before you even know it arrived.
Phone, web form, text, email, social DM — BDD captures every inquiry the moment it arrives, regardless of source or time of day. Nothing falls through. Nothing sits in voicemail overnight.
The system is trained on your business — your service area, job types, ideal customer. It asks the right questions and routes accordingly. Your team only touches leads worth their time.
Appointments are scheduled, confirmed, and followed up automatically. No-shows get re-engaged. Every conversation is logged. By the time you call them back, the appointment is already on your calendar.
Chatbots follow scripts and frustrate people. BDD's Front Desk understands context, adapts to the conversation, and hands off to your team with every detail already captured. The prospect usually can't tell they weren't talking to a person.
It gets sharper over time. When it genuinely doesn't know something, it says so and escalates immediately rather than guessing. You approve everything before the first customer ever sees it.
Crews in the field, phone going unanswered. $45K–$120K per year walking out the door. BDD captures every call before it becomes someone else's job.
40% of new patient inquiries arrive after 5 PM. One missed new patient is $3,000+ annually. The front desk closes at 5. BDD doesn't.
Buyers contact 3–5 agents at once. Whoever responds first wins. BDD puts you first every time — even at 11 PM on a Sunday.
While you're billing one client, another is deciding whether to wait or move on. BDD holds every inquiry until you're available.
Single channel, 24/7 response. The front door covered.
Every channel, full automation, plus Security Hub monitoring included.
Every response follows rules you approve before it ever reaches a customer. You can override anything, anytime. Every conversation is logged. If something's off — Luke fixes it same day. Direct call, no tickets.
A chatbot follows a keyword script. If the question isn't on the list, it fails. BDD's system understands context, handles variations in how people ask things, and knows when to escalate vs. handle. The prospect usually can't tell they weren't talking to a person.
The system responds immediately — same as during business hours. It qualifies the job, captures contact info, and either books the appointment or routes the lead to you with a summary. For emergencies, it flags urgency and routes immediately.
48 hours from when you approve the setup. BDD trains the system on your business first — services, pricing, service area, FAQs — you review and approve every response it would send, then it goes live. You're in control before the first customer ever interacts with it.
BDD handles everything that arrives when they're not available — overnight, weekends, when they're on another call. It also pre-qualifies inquiries before they reach your team, so your front desk person spends their time on conversations that actually need a human.
BDD maps your current inquiry flow — every channel, every gap — and shows exactly which calls, texts, and form submissions are going unanswered and what each one costs. No card. No commitment.
Your lead flow findings will be in your inbox within 48 hours.