Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of the services provided by Bennett Digital Defense LLC ("BDD," "we," "us," or "our"), including our website at bennettdigitaldefense.com and our AI automation platform. By accessing or using our services, you agree to be bound by these Terms.
1. Services
Bennett Digital Defense LLC provides AI automation, cybersecurity monitoring, and business intelligence services to small and medium-sized businesses. BDD delivers AI-powered front-desk automation including SMS communications, lead follow-up, appointment management, and workflow automation.
2. SMS Terms of Service
By submitting your phone number and opting into SMS communications, you consent to receive text messages from Bennett Digital Defense LLC at the number provided.
| Term | Details |
|---|---|
| Message Types | Lead follow-up, appointment confirmations & reminders, service notifications, and business automation updates |
| Message Frequency | Varies based on your activity and service plan. Up to several messages per week |
| Rates | Standard message and data rates may apply depending on your mobile carrier and plan |
| Opt-Out | Reply STOP to any message at any time. You will receive a confirmation and no further messages will be sent |
| Help | Reply HELP or contact luke@bennettdigitaldefense.com or (843) 940-8017 |
| Data Sharing | We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes |
3. Eligibility
You must be at least 18 years of age and have authority to enter into a binding agreement to use our services. By using our services, you represent that you meet these requirements.
4. User Obligations
- Provide accurate and complete information when submitting forms or entering into service agreements
- Use our services only for lawful business purposes
- Not attempt to interfere with, reverse-engineer, or disrupt our platform or services
- Comply with all applicable laws and regulations
- Maintain the confidentiality of any account credentials provided to you
5. Service Agreements & Payment
Specific service terms, pricing, and deliverables are governed by individual Master Service Agreements (MSAs) and Statements of Work (SOWs). In the event of a conflict between these Terms and a signed MSA, the MSA shall govern. Payment terms are specified in individual service agreements. Failure to pay may result in suspension or termination of services.
6. Intellectual Property
All content, software, and materials on our website and platform, including our AI automation system, are the intellectual property of Bennett Digital Defense LLC. You may not copy, reproduce, distribute, or create derivative works without our express written permission.
Client data and materials provided to BDD remain the property of the client. BDD is granted a limited license to use such materials solely to provide the contracted services.
7. Cybersecurity Services Disclaimer
All security assessments and penetration testing are conducted only with explicit written authorization from the client. BDD complies with all applicable laws including the Computer Fraud and Abuse Act (CFAA). No security solution can guarantee complete protection against all threats.
Our security monitoring and assessment services are designed to identify potential vulnerabilities and risks. Clients remain responsible for implementing recommended security measures.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Bennett Digital Defense LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services.
BDD's total liability for any claim shall not exceed the amount paid by the client for services in the three months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless Bennett Digital Defense LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
10. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of service delivery. This obligation survives termination of the service relationship.
11. Termination
Either party may terminate a service agreement as specified in the applicable MSA. BDD reserves the right to suspend or terminate access to our platform for violation of these Terms, non-payment, or conduct that poses a risk to our platform or other users.
12. Governing Law
These Terms shall be governed by the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Beaufort County, South Carolina.
13. Changes to These Terms
We reserve the right to update these Terms at any time. We will notify existing clients of material changes via email. Continued use of our services after changes constitutes acceptance of the updated Terms.