Privacy Policy
Bennett Digital Defense LLC ("BDD," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bennettdigitaldefense.com or use our services, including our AI automation platform.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and business name submitted through our web forms
- Business Information: Company details, industry, and service needs you provide during consultations or onboarding
- Usage Data: IP address, browser type, pages visited, and time spent on our website
- Communications: Records of SMS, email, and voice communications between you and our platform
2. SMS Communications & Mobile Numbers
We do not sell, rent, share, or transfer your mobile phone number to third parties for their own marketing purposes. Mobile numbers are used solely to send service-related communications from Bennett Digital Defense LLC.
By submitting your phone number and checking the SMS consent checkbox on our web forms, you agree to receive SMS messages from Bennett Digital Defense LLC including:
- Lead follow-up and inquiry responses
- Appointment confirmations and reminders
- Service notifications and business updates
- Business automation communications via BDD
Message frequency varies based on your interactions with our platform. Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For help, reply HELP or contact us at luke@bennettdigitaldefense.com or (843) 940-8017.
3. How We Use Your Information
- To respond to inquiries and provide requested services
- To send SMS and email communications you have opted into
- To operate and improve our AI automation platform
- To fulfill contractual obligations with clients
- To comply with applicable laws and regulations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors (Twilio for SMS, Supabase for data storage, Make.com for automation) who assist in operating our platform under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger or acquisition, with notice provided to affected users
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting us at luke@bennettdigitaldefense.com.
7. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS at any time by replying STOP
- Opt out of email via the unsubscribe link
8. Cookies
Our website uses cookies and similar tracking technologies to improve user experience and analyze site traffic. You may disable cookies through your browser settings, though this may affect some functionality.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date above. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights: